privacy Policy

Effective date: September 11, 2025

Maxquip owns and operates (the “Site”) www.maxquip.ca

You can contact us at:

info@maxquip.ca

Phone: (403) 258-3685

6235A – 86 Avenue SE

Calgary, AB, T2C 2S4

Purpose

The purpose of this Privacy Policy is to inform users of our Site of the following:

  1. Consent
  2. Personal data we collect
  3. How we use personal data
  4. Who we share personal data with
  5. How long we store personal data
  6. How we protect your personal data
  7. Minors
  8. How to access, modify, delete, or challenge the data collected
  9. How to opt-out of data collection, use or disclosure
  10. Cookie policy
  11. Changes to this policy
  12. Contact information

Consent

By using our Site users agree that they consent to:

  1. The conditions set out in this Privacy Policy.
  2. The collection, use, and retention of the data listed in this Privacy Policy.

Personal Data We Collect

We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we automatically collect and store the following information:

  1. Hardware and software details.
  2. Clicked links.
  3. Content viewed.
  4. Amount of time spent on the Site.

We use Google Analytics to track how visitors interact with our Site. For more on how Google manages your data, please refer to their Partner Privacy Policy: https://policies.google.com/technologies/partner-sites

Data Collected Voluntarily

We also collect the following data when you perform certain functions on our Site:

  1. First and last name.
  2. Email address.
  3. Phone number.
  4. Shipping and billing address.
  5. Payment information.

We collect this information when you create an account, place an order, or contact us.

How We Use Personal Data

We only use the data collected on our Site for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

We use the data collected automatically for the following purposes:

  1. The Site’s analytics and marketing.

We use the data we collect when the user performs certain functions on the Site for the following purposes:

  1. For processing orders, responding to inquiries, and marketing.

Who We Share Personal Data With

Employees

We may disclose user data to certain employees with authorized access who need the data to fulfill their job responsibilities.

Other Disclosures

We will not sell or share your data with other third parties, except in the following circumstances:

  1. If the law requires it.
  2. If a legal proceeding requires it.
  3. To prove or protect our legal rights.

If you follow links from our Site to another, please note that we are not responsible for and have no control over the privacy policies and practices of others.

How Long We Store Personal Data

We will keep your personal data for as long as your account is active or if you are a registered account holder or user of our Services. We will only retain personal information for as long as necessary for the fulfillment of these purposes.

How We Protect Your Personal Data

All information provided to us is securely protected. Our site is hosted using SiteGround where all the information is stored on a secure server. To learn more about SiteGround’s security please visit https://world.siteground.com/technology#tech-security-section.

All data is only accessible to certain employees. Our employees are bound by a strict confidentiality agreement and a breach of this agreement would result in the employee’s termination.

While we take all reasonable precautions to ensure that user data is secure and that we protect our user’s data, there always remains the risk of harm. The Internet can be insecure at times and therefore, we are unable to guarantee the security of user data beyond what is practical.

Minors

We do not knowingly collect or use personal data from minors under 18 years of age. If we learn that we have collected personal data from a minor under 18 years of age, we will delete their personal data as soon as possible. If a minor under 18 years of age has provided us with their personal data, their parent or guardian may contact us at: info@maxquip.ca

How to Access, Modify, Delete, or Challenge the Data Collected

If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, or if you would like your data to be deleted or modified in any way, please contact us at info@maxquip.ca

It might take up to 30 days for Maxquip to process your request. After the erasure request is complete, you will receive a confirmation email that we have deleted your personal information within 10 business days.

How to Opt-Out of Data Collection, Use or Disclosure

In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data:

  1. You can opt out of the use of personal data for marketing emails. You can opt-out by clicking “unsubscribe” on the bottom of any marketing email.

Cookie Policy

A cookie is a small file, stored on a user’s hard drive by a website. Its purpose is to collect data relating to the user’s browsing habits. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

We use the following types of cookies on our Site:

1.Functional Cookies

Functional cookies are used to remember the selections you make on our Site so that your choices are saved for your next visits.

2. Analytical Cookies

Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, and how long you stay on our Site.

3. Third-Party Cookies

Third-part cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

  1. Monitor online traffic to the Site from Maxquip’s social media platforms.

Changes to This Policy

This Privacy Policy may be amended from time to time to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy, we will update the “Effective Date” at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Contact Information

If you have any questions or concerns about this Privacy Policy, you can contact us at:

info@maxquip.ca

Phone: (403) 258-3685

6235A – 86 Avenue SE

Calgary, AB, T2C 2S4